Privacy Policy

Last updated: July 16, 2025

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1. Information We Collect

We collect minimal information necessary to provide our services:

  • • Account information (email address) for authentication
  • • PocketBase instance configurations and deployments
  • • Usage statistics for service improvement
  • • Technical logs for debugging and security purposes

2. Cookies and Tracking

We don't track visitors. We only use cookies for essential functionality:

  • • Authentication cookies to keep you logged in
  • • Session cookies for security purposes
  • • No analytics cookies
  • • No third-party tracking cookies

3. How We Use Your Information

We use collected information solely for:

  • • Providing and maintaining our hosting services
  • • Authenticating your account access
  • • Deploying and managing your PocketBase instances
  • • Providing technical support
  • • Improving service performance and reliability

4. Data Storage and Security

Your data is stored securely on our infrastructure:

  • • Hosted on Cloudflare and Hetzner (Germany)
  • • All data is encrypted in transit and at rest
  • • Regular security audits and updates
  • • Access controls and monitoring in place

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties, except:

  • • When required by law or legal process
  • • To protect our rights, property, or safety
  • • With your explicit consent
  • • With service providers who help us operate our platform (under strict confidentiality)

6. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

  • • Access your personal data
  • • Correct inaccurate data
  • • Delete your account and data
  • • Export your data
  • • Object to processing
  • • Withdraw consent at any time

7. Data Retention

We retain your data only as long as necessary:

  • • Account data: Until account deletion
  • • PocketBase instances: Until manually deleted
  • • Logs: 30 days for security and debugging
  • • Backups: 30 days after deletion

8. International Data Transfers

Your data may be processed in Germany (Hetzner) and other locations where Cloudflare operates. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Florian ARGAUD
Email: support@hostedpocket.com
Address: Route des Campings, 05600 GUILLESTRE, FRANCE

Data Protection Officer:
Email: support@hostedpocket.com